Terms of service

1. Commitment to Quality

  • At Munpasand, we strictly maintain the highest standards of quality in all our products.

  • Every product is carefully sourced, processed, and packaged to ensure it meets our organic, pure, and chemical-free promise.

  • We continuously monitor and uphold strict quality assurance (QA) practices to deliver only the best to our customers.

2. Product Authenticity

  • All products sold under the Munpasand brand are authentic, natural, and free from harmful additives.

  • We guarantee that our items are safe for consumption and personal use, provided they are used as directed.

3. Customer Responsibility

  • Customers are advised to check product ingredients before purchase, especially in case of allergies or sensitivities.

  • Storage instructions provided on packaging should be followed to maintain product freshness and quality.

4. Return & Exchange Policy

  • No refunds or returns are offered for online purchases.

  • Exchanges may only be made at our physical store within the allowed time period, subject to the conditions outlined in our Return & Refund Policy.

5. Limitation of Liability

  • While we ensure the highest quality, Munpasand is not responsible for misuse, improper storage, or allergic reactions to products.

  • Customers are encouraged to consult with a healthcare professional before using herbal or natural remedies, especially if pregnant, nursing, or under medical treatment.

6. Updates to Terms

  • Munpasand reserves the right to update or amend these Terms of Service at any time. Any changes will be posted on our official platforms.

7. Contact Information

For inquiries, complaints, or suggestions, you may reach us at:

  • Email: munpasand533@gmail.com

  • Phone: 03359580010

  • Branch 1: Shop #159G, DHA Phase 1, Lahore (Near Masjid Chowk)

  • Branch 2: Shop #68H, Main Blvd, DHA Phase 6, Lahore