Shipping policy

Shipping Policy

1. Order Processing

  • All confirmed orders are processed within 24–48 working hours of purchase.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Tracking

  • We deliver across Pakistan through trusted courier partners.

  • Once your order is processed and dispatched from our facility, you will receive a tracking number to follow your shipment.

3. Delivery Timeframe

  • Delivery timeframes are estimated after your order has been processed and dispatched from our facility.

  • Once shipped, standard delivery typically takes 3–5 business days for major cities.

  • Deliveries to remote or rural areas may take additional time depending on courier service routes.

4. Shipping Charges

  • A flat shipping fee of PKR 300 applies to all orders.

5. Packaging & Product Safety

  • All products are packaged with care to maintain organic freshness and prevent damage during transit.

  • Fragile items are specially handled to ensure safe delivery to your doorstep.

6. Delays in Delivery

  • While we strive for prompt deliveries, delays may occasionally occur due to weather conditions, public holidays, or courier disruptions.

  • Munpasand Organics is not liable for third-party courier delays, but our support team will actively assist you in tracking and resolving delivery concerns.

7. Address Accuracy

  • Customers are responsible for providing complete and accurate shipping details at checkout.

  • Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-delivery.

8. Contact Information For any questions regarding your shipment, reach out to us at:

  • Phone / WhatsApp: 0319-4270494

  • Email: munpasand533@gmail.com

  • Website: www.munpasandorganics.com

  • Store Addresses:

    • Branch 1: Shop #159, Sector G, DHA Phase 1, Lahore, Pakistan

    • Branch 2: Shop #68, Sector H, Main Blvd, DHA Phase 6, Lahore, Pakistan